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Pro Comm Sem Review
Semester Review for Mr. Essary's Pro Comm Classes
| Term | Definition |
|---|---|
| Professional Communication | Visual, written, or oral communication in a professional context |
| Professional Communication Channels include: | - Telephone conversations - Presentations - Reports - and more |
| Internal business communication | Is the communication between a business and its employees May include the interaction that occurs between employees |
| External business communication | - Is the way a business interacts with those outside the organization - Includes the following fields: - Public relations - Media _relations - Advertising - Marketing |
| Public Relations | Method of establishing and maintaining a relationship between an organization and the public. |
| Public Relation Practitioners | Plan overall public relations goals for the organization |
| Advertising | An act to bring public notice to to a product or service |
| Marketing | Process of planning, pricing, promoting, selling, and distributing goods or services |
| Proposals | Are specific information about the needs of the customers and the way the seller is going to satisfy those needs |
| The listening Process | Includes: Hearing, Focusing, Understanding, Remembering |
| Evaluative listening | Also known as "critical listening" |
| Appreciative listening | Refers to listening for pleasure |
| Empathetic listening | Also known as "active listening" |
| False listening | Refers to the receiver pretending to listen but thinking of other things instead |
| Selective listening | Act of listening only to the things you WANT to hear |
| Partial listening | When a receiver is listening to the sender with the intention to understand but becomes distracted |
| Full listening | Happens when the listener pays close attention to what is being said in order to fully understand the message |
| Deep listening | Often leads to feelings of connection, caring and compassion |
| Recording | Act of committing material to a permanent record, either written or digital |
| Editing | Act of adjusting material to suit required purposes |
| Scripting | Writing out what will happen, be said, be shown in a given situation, such as when recording a video or audio file. |
| Objective Statement | Line(s) in a resume that tell a potential employer what you plan to do in your career or the type of employment you are seeking. |
| Experience Block | The section of a resume which shows where you have worked and what you have done at those jobs previous to the point in time when the resume was written. |
| Qualifications Block | The section of the resume that would list those things about you that would make you a good candidate for the position for which you are applying. |
| Personal Info Block | The section of the resume that lists your name, address, phone number and other pertinent personal information. |
Created by:
terry.essary
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