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Intro to Businesss
DSST Introduction to Business Definitions (Wise Owl Guide) A-D
| Term | Definition |
|---|---|
| Absolute advantage | Country has a monopoly on producing a product and can produce it at a lesser price |
| Absolute liability | Responsibility of a producer of any harm that is caused by a product (regardless if it was foreseeable) |
| Accountability | Accepting consequences of actions |
| Accounting | Recording, classifying, summarizing and interpreting financial events |
| Accounting system | Computer program for accounting |
| Accounts payable (AP) | Bills due as part of the normal course of business (e.g. liabilities): invoiced but not paid |
| Accounts receivable (AR) | Debts owed to a business, usually from sales on credit; this is a business asset, the sum of the money owed by customers that have no paid |
| Accrual-based accounting | Business accounting, assuming accounts payable |
| Accumulated depreciation | Reduces the accounting value (book value) of assets |
| Acquisition costs | Incremental costs involved in a new customer |
| Actuaries | People that predict future losses based on history |
| Adaptive firm | Ability to respond to and address changes in their market, environment, and/or industry |
| Advertising | Paid communication selling a product |
| Affirmative action | Favored employment for minorities |
| Agency shop agreement | Employee must pay union dues |
| Agent | Negotiates, purchases, and/or sells, but no title to goods |
| Alternative dispute resolution | Resolving disputes through mediation and arbitration |
| American Federation of Labor (AFL) | Craft union |
| Analytics | Process of making decisions based on evidence |
| Area of job freedom | Area of discretion over job |
| Arbitrator | Neutral third-party who resolves disputes |
| Articles of incorporation | Legal document with names and address of corporation and purpose of company |
| Artificial intelligence | Computers mimicking human thought |
| Asset turnover | Sales divided by total assets |
| Assets | Property owned by a business |
| Assimilation | Minority members must learn ways of majority |
| Assumed similarity | The assumption that others are like oneself |
| At-risk pay | Pay not received if employee does not meet targets |
| Attitude | A frame of mind that predisposes a reaction (three components: thoughts; feelings, behavior) |
| Attribution theory | Explains how we judge people differently based on the attribute we give their behavior |
| Attribution | Judgments on behavior |
| Attrition | Gradual and natural reduction (e.g., retirements) |
| Augmented skills | Skills helpful to expatriate managers |
| Authoritarianism | Power and status exist in an organization |
| Authority | The right to tell people what to do |
| Authorization card | Statement signed by employee empowering union to negotiate on their behalf |
| Autonomy | Degree to which a job gives freedom, independence, scheduling and procedures |
| Balance of payments | Different of value in exports/imports |
| Balance sheet | Reports financial position at a specific date |
| Baseline information | Existing operation levels used to compare |
| Bases of power | Sources of power that leaders use (persona, legitimate, expert, reward, and coercive) |
| Back end (website) | Development section of a website |
| Benchmarking | Measures products/services/practices against competitors |
| Blog | Online journal |
| Blue chip stocks | High quality company stock |
| Boiled frog phenomenon | Small changes are unnoticed (a frog will stay in a pot of water as it slowly comes to a boil) |
| Bond | Indebtedness contract issued by a corporation or government that promises future payment |
| Boundary spanners | Employees with strong communication skills within and outside their group |
| Bounded rationality | People only have time to process a certain amount of information |
| Brainstorming | Group encouraging creative and quick thinking without judgement or evaluation of ideas |
| Brand | Name, term, sign, symbol, and/or design used to differentiate goods from competitors |
| Brand equity | Benefit a brand name brings |
| Breach of contract | Failing to follow terms of contract |
| Break-even analysis | When revenues equal expenditures; based on fixed costs, variable costs and unit price |
| Break-even point | Output of break-even analysis )how many sales have to occur to break-even |
| Broker | Go-between for buyer and seller |
| Brokerage firm | Organization that buys and sells securities |
| Bundling | Marketing two or more items in a single package |
| Bureaucratic control | Control based on rules and heirarchy |
| Bureaucratic organization | Classical management of authority, records and separation of management and ownership |
| Burden rate | Sum of employer costs over and above salaries (including employer taxes, benefits, etc) |
| Business | Profit seeking by providing goods/services |
| Business law | Legal code that governs businesses |
| Business mission | Brief description of an organization's purpose (mission statement) |
| Business plan | Written document explaining a venture (nature of business, market, advantages, and resources) |
| Buy-sell agreement | Agreement where one or more of the entrepreneurs wants to sell their interest |
| Buying on margin | Buying stocks with borrowed broker money |
| C Corporation | Classical legal entity of a business, shields personal liability and provides non-tax benefits |
| Cafeteria-style fringe benefits | Allows employers to choose benefits they want up to a certain amount of money |
| Call provision | Gives bond owner right to retire before maturity |
| Cannibalization | Sales of a new product or service decrease sales from existing product or services |
| Capital assets | Long-term assets (e.g. equipment) |
| Capital budget | Long-term spending plan for returns that are expected to cover more than one year |
| Capital expenditure | Spending on capital assets |
| Capital input | Money being invested into business (not loans) |
| Capitalism | Economic system where businesses are private |
| Cash-and-carry | Wholesaler services mostly smaller retailers with limited products, sell for cash |
| Cash | Bank account balance and other liquid assets |
| Cash basis | Accounting system |
| Cash flow | Difference between cash receipts and disbursements |
| Cash flow budget | Cash flow during a specified period |
| Cash flow statement | Shows actual cash inflow and outflow over period; one of three main financial statements |
| Central driving forces (CDF) model | Entrepreneurial-based model that considers positives/negatives of three areas of the venture; founders, opportunities, and resources |
| Centralization | Authority in a central location |
| Centralized network | Team communication where team members communicate through a spokesperson |
| Certainty | Degree that all outcomes are known |
| Certificate of deposit (CD) | Notes issued by a bank that earns a set amount of interest; cannot be withdrawn before maturity date without incurring penalty |
| Certification | Process of NLRN recognizing union |
| Certified public accountant (CPA) | Accountant that passes a series of exams in order to practice accounting for the public |
| Channels of distribution | Middlemen that transport goods |
| Charismatic leader | Leaders with the ability to motivate |
| Click-through rate | Divides number of users who clicked an ad by the number of times the ad was delivered; measures success of an online advertising campaign |
| Closed-shop agreement | Employees have to be members of a union before being hired |
| Co-branding | Pairing of two brand names on a single item/service |
| Coinsurance clause | Requires business to carry insurance equal to a certain percent of the buildings actual value |
| Collection days | Average number of days between invoicing and payment |
| Collective bargaining | Union and business agreements |
| Commercial and consumer finance companies | Organizations that offer short-term loans at higher interest rates |
| Commercial bank | Profit-making organization that takes deposits and loans money for interest making profit |
| Commercial paper | Short-term corporate IOU |
| Commission | Percent paid to salesperson for sale of product |
| Commodity exchange | Exchanges specific goods (e.g., sugar) |
| Common law | Unwritten body of law based on judge decisions |
| Common market | Regional country group with no tariffs |
| Common stock | Basic ownership in a company |
| Communist system | Resource allocation government controlled |
| Comparable worth | Like jobs and skills like pay |
| Comparative advantage theory | Countries should buy from places that produce a product/service more efficiently and focus on what they can do more efficiently |
| Competition-oriented pricing | Pricing based on competitors |
| Competitive advantage | Aspects of a product that makes it better than competitors |
| Competitive entry wedges | Strategic reasons to pursue an idea, four basic wedges; new product, parallel competition, franchise entry or twists |
| Completed store transactions | Total number of transactions on a website |
| Compressed workweek | Working more hours in a day (10), but less days a week (4) |
| Computer-aided design (CAD) | Computer use to help design products |
| Computer-aided engineering | Computer use to help design robots, machine tools and other items |
| Computer-aided manufacturing (CAM) | Computer help with the manufacturing of products |
| Computer hardware | All tangible equipment that stores data |
| Computer software | Instructions for computer |
| Concentrated target marketing | Marketing that focuses on key target market segment |
| Conceptual skills | Ability to see organization with big picture |
| Conglomerate merger | Joining of unrelated firms |
| Congress of Industrial Organization (CIO) | Unskilled worker union who broke away from AFL in 1935 (rejoined in 1955) |
| Consideration | Something of value in a legal contract |
| Consumerism | Social movement to increase rights of consumers |
| Consumer price index (CPI) | Monthly statistic measuring change in price of about 400 commonly bought goods |
| Containerization | Process of packing and sealing number of items into one easily moved unit |
| Contingency planning | Preparing for alternative actions |
| Contract | Legal agreement |
| Contract law | Laws that pertain to legal agreements |
| Contractual distribution system | Binding of members to cooperate with contract |
| Conversion rate | Percent of unique visitors on a website that take a desired action (e.g., purchase a product) |
| Convertible bond | Bond that can be converted into stock |
| Cooperative | Organization owned by the members/customers who pay annual members ship and share the products |
| Copyright | Exclusive right to intellectual material |
| Core marketing strategy | Reason to buy to a target market |
| Corporate distribution system | One firm owns all companies in a distribution system |
| Corporate philanthropy | Public good that firm is involved in |
| Corporate policy | Positions corporations take both within the company and within society |
| Corporate responsibility | Social responsibilities of a corporation (e.g., fair employment, minimize pollution) |
| Corporation | Two types (S or C); C is large and S is small and entity separate from owners |
| Corridor principal | Entrepreneurial venture may find it has changed focus from initial concept by continually responding and adapting to market |
| Cost of goods sold (COGS) | Cost of materials and production of goods a business sells (e.g., cost of acquisition, storage, transportation and packaging) |
| Cost of sales | Costs associated with producing sales |
| Cost-push inflation | Inflation caused by rising firm costs |
| Countertrading | Bartering among countries |
| Craft union | Labor organization skilled in a trade |
| Credit union | Nonprofit member-owned banks |
| Criminal loss protecting | Insurance against theft |
| Critical path | Longest path from beginning to production |
| Cross elasticity of demand | Change in the demand quantity of one product/service that impacts the demand for another |
| Cumulative preferred stock | Preferred stock accumulating unpaid dividends |
| Currency | Coin and paper money |
| Cyclical unemployment | Unemployment caused by recession |
| Damages | Monetary settlement of a court case |
| Data | Unanalyzed facts and figures |
| Data mining | Process of discovering meaningful data or patterns in a large data set |
| Debenture bonds | Unsecured bond |
| Debt and equity | Sum of liabilities and capital |
| Debt capital | Funds raised through loans and bonds |
| Debtor nation | Country that owes more money to a nation than the nation owes them |
| Decentralization | Power is dispersed in an organization |
| Decertification | Workers take away a union's right to represent |
| Decision-making model of leadership | Leadership style to match results with one of five leadership options (Vroom) |
| Decision support systems (DSS) | Computer program that helps with decision making processes |
| Decision tree | Graphical representation of decision-making |
| Decruitment | Techniques for reducing labor supply within the organization (layoffs, firings, transfers, and job-sharing) |
| Deductible clause | Insurance company will only pay after a certain amount of money is met by the insured |
| Delegation | Transferring authority to lower tiers in an organization |
| Delphi decision group | Questionnaires used and group members do not meet in-person (good for physical distance) |
| Demand | Quantity of products that public is willing to buy at different times at different prices |
| Demand curve | Graph of demand of product for price |
| Demand deposit | Checking account |
| Demand-oriented pricing | Pricing based on demand |
| Demand-pull inflation | Increasing prices based on demand |
| Democratic leader | Delegates and encourages participation, relies on expert and referent power to manage |
| Demographic segmentation | Divides market into like traits |
| Departmentalization | Basis of which groups are divided into departments in an organization |
| Depreciation | Estimation of the loss of value in assets over time |
| Depression | Severe recession |
| Deregulation | Removing laws that oversee organizations |
| Dialectic decision model (DDM) | Examining two or more proposals by subgroups for whole-group decision (debate) |
| Differentiated target marketing | Pursuing different market segments typically with different strategies |
| Differentiation | Creating competitive advantage |
| Direct marketing | Supplying product/service without intermediaries |
| Directing | Guiding and motivating others to achieve goals |
| Directory | Disk storage space divided into categories |
| Disabled individual | Physical or mental impairment, record of the impairment, and is regarded as having the impairment |
| Discharge | Separation of employee from company for a cause |
| Discipline | Punishment or orderly behavior in an organization or training that molds and strengthens |
| Discount bonds | Bonds selling below face value |
| Discount rate | Interest rate that Federal Reserve Banks charges other banks for loans |
| Discretionary income | Income that can be used for things other than essentials |
| Disposable incoe | Income after taxes available for essentials |
| Discrimination | Biased treatment based on criteria not relevant |
| Disparate treatment | Protected class has a different evaluation system than a non-protected class |
| Distress | Harmful stress characterized by feelings of inadequacy |
| Diversification | New offerings or introduction of new assetts |
| Divesture | Opposite of investment (e.g., selling assets) |
| Division of work | Levels of authority and functional units |
| Dividends | Money divided into owners of business for profit |
| Doing Business As (DBA) | Fictitious name to establish legal ownership of a company |
| Double-loop learning | Using current information about change to better prepare employees for future changes |
| Dow Jones Industrial Averages | Average cost of 30 industrial stocks |
| Downsizing | Planned elimination of jobs |
| Drop shippers | Wholesaler that solicits orders from retailers and ships them directly from suppliers (middlemen) |
| Dual distribution | Distributing products/services via more than one marketing channel that may compete for target market |
| Dumping | Selling products for less than production costs to a foreign country |