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CIW Lesson 2 Vocab

Ajax A programming methodology that uses a number of existing technologies together and enables Web applications to make incremental updates to the user interface without the need to reload the browser page.
blog Short for "Web log." A collection of personal thoughts posted on a public Web site. Blogging is the act of adding entries to a blog.
call center A centralized office used for the purpose of processing a large volume of requests by phone.
collective intelligence The ability of a group to exhibit a greater degree of intelligence by solving problems collaboratively compared to the intelligence of an individual member.
contact center A call center that allows consumers to contact agents via avenues other than by telephone.
convergence The integration of telephony and data technologies.
crowdsourcing A problem-solving model in which a task ordinarily performed by one person is outsourced to a large group or community in order to obtain and analyze large amounts of data.
folksonomy The practice of categorizing online content through tags.
instant messaging (IM) A computer-based method of communication in which users can type and view messages sent to one or more recipients, and view the responses immediately.
mashup A Web page that integrates content and scripts from multiple Web sites to create new applications.
microformat A data format that adds human-readable metadata to existing code so that the data can be processed by other software.
mobile computing A person's ability to use technology in non-stationary positions and in transit.
podcast The use of audio or video digital-media files that are distributed through Web feeds to subscribed users.
presence A status indicator that conveys a person's willingness and ability to engage in communications.
semantic web A Web 2.0 implementation by which Web data is contextualized with the addition of machine-readable metadata.
social networking The practice of creating networks of friends, associates and clients who can discuss topics in common. Online social networking is a powerful concept used by individuals and businesses worldwide.
spim Spam that is delivered through instant messaging.
text messaging A method of person-to-person communication in which users type short text messages from mobile phones.
trackback A method by which a blogger receives notification when other bloggers link to his or her blog entry.
unified communications (UC) A business trend that seeks to simplify and integrate all forms of communication. Also, a set of technologies that enable voice to be converted into text, and vice versa.
Voice over IP (VoIP) A technology that converts voice into data packets for transmission over a packet-switched IP network. Allows the use of the Internet for real-time voice and video traffic.
Web 2.0 A concept referring to the changing trends in the use of WWW technology and Web design that have led to the development of information-sharing and collaboration capabilities.
Web feed A data format for delivering Web content that is updated frequently.
wiki A page or collection of Web pages that can be viewed and modified by anybody with a Web browser and access to the Internet.
XMLHttpRequest An application programming interface (API) that is used to transfer XML and other text data between a Web server and browser.
Created by: cc1685