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Management
| Term | Definition |
|---|---|
| Intranet | A private computer network that uses internet technology |
| Technology | Any equipment, tools, or operating methods that are designed to make work more efficient |
| Global Village | Refers to the concept of a boundaryless world where goods and services are produced and marketed worldwide |
| Multinational Corporation (MNC) | Any type of international company that maintains operations in multiple countries |
| Multidomestic Corporation | An MNC that decentralizes management and other decisions to the local country where its doing business |
| Global Corporation | An MNC that centralizes management and other decisions in the home country |
| Transnational (borderless) organization | A structural arrangement for global organizations that eliminates artificial geographical barriers |
| Global sourcing | Purchasing materials or labor from around the world wherever it is cheapest |
| Exporting | Making products domestically and selling them abroad |
| Importing | Acquiring products made abroad and selling them domestically |
| Licensing | An agreement primarily used by manufacturing businesses in which an organization gives another the right, for a fee, to make or sell its products using its technology or product specifications |
| Franchising | An agreement primarily used by service businesses in which an organization gives another organization the right, for a fee, to use its name and operating methods. |
| Global Strategic Alliance | A partnership between an organization and a foreign company partner(s) in which resources and knowledge are shared in developing new products or building production facilities. |
| Joint Venture | A specific type of strategic alliance in which the partners agree to from a separate, independent organization for some business purpose |
| Foreign Subsidiary | A direct investment in a foreign country that involves setting up a separate and independent facility or office |
| Parochialism | A narrow focus in which managers see things only through their own eyes and from their own perspective |
| Global Leadership and Organizational Behavior Effectiveness (GLOBE) | A program that studies cross-cultural leadership behaviors |
| Green Management | When managers recognize and consider the impact of their organization and its practices on the natural environment |
| Social Responsibility | A business firm's intention, beyond its legal and economic obligations, to do the right things and act in ways that are good for society |
| Social Obligation | When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities |
| Social Responsiveness | When a business firm engages in social actions in response to some popular social need |
| Ethics | A set of rules or principles that defines right and wrong conduct |
| Code of Ethics | A formal document that states an organization's primary values and the ethical rules it expects managers and non managerial employees to follow |
| Workforce Diversity | Ways in which people in a workforce are similar and different from one another in terms of gender, age, race, sexual orientation, ethnicity, cultural background, and physical abilities and disabilities |
| Gen Y | A population group that includes individuals born from about 1978 to 1994 |
| Family-friendly Benefits | Benefits that provide a wide range of scheduling options that allow employees more flexibility at work, accommodating their needs for work/life balance |
| Contingent Workforce | Part-time, temporary, and contract workers who are available for hire on an as needed basis |
| Empowerment | When employees have decision-making discretion |
| Continuous Improvement | An organization's commitment to continually improving the quality of a product or service |
| Kaizen | The japanese term for an organization's commitment to continuous improvement. |
| Work Process Engineering | Radical or quantum change in an organization |