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communication
Term | Definition |
---|---|
aggressive customer | customer who complains loud and for a long time |
chronic complainer | a customer who never thinks anything isn't right or satisfied |
clientele | clients of a company or business |
coaching session | when the manager teaches a new worker howto to the job |
complaint | something bad said to the maker of an iteam |
customer service | people in a store trying to help them find something |
Customer Service Representative | person who talks to customers before and after a purchase |
High-Roller Customer | a customer who expects the best and complains in a responsible manor |
manager | person who runs the business |
meek customer | doesn't complain in the store but will to their friends |
rip-off customer | tries to get stuff they are not supposed to |
troubleshoot | find problems and fix them |