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communication

TermDefinition
Aggressive customer a customer who readily complains , often loudly and at length
chronic complainer a customer who is never satisfied and feels that there is always something wrong
clientele clients of a company or business
coaching session when a manger trains employees how to properly handle situations
complaint communication from a customer that alleges deficiencies after a purchase has been made
customer service a company's ability to supply wants and needs to a customer
customer service representative person in a company or business that most often interacts with the customer before and after a transaction has occured
High-roller customer customer who expects the absolute best and is willing to pay for it generally complains in a reasonable manner
manger person who has control or direction of a company or business
meek customer customer who will generally not complain most dangerous to businesses because they will complaint o other people
rip off customer customer who wants to get something they are not entitled to receive often responds with a repetitive " not good enough" response
troubleshoot to determine what problems exist and how to correct them
Created by: amoreno4222
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