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Communication

TermDefinition
Aggressive Customer readily complains and often loud
Chronic Complainer a never satisfied customer
Clientele the client of a company or business
Coaching Session a manager that trains employees how to properly handle given situations
Complaint a customer that tells a problem to a employee
Customer Service a company's ability to supply want and needs to customers
Customer Service Representative the person in a business or company that most often interacts with a customer before and after a transaction has occurred
High-Roller Customer a customer who expects the absolute best and is willing to pay for it generally complains in a reasonable manner
Manager a person who has control or directional of a company or business
Meek Customer non-complain customer
Rip-Off Customer a custom how wants to get something they are not entitled to
Troubleshoot to determine what problems exist and how to correct them
Created by: lstewart4822
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