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communication

TermDefinition
Aggressive Customer Someone who complains often loudly.
Chronic Complainer Customer that always complains and thinks something is wrong.
Clientele Clients of a company or business.
Coaching Session When a manager trains employees hoe to handle a situation.
Compliant Communication from a customer that after a purchase that defends themselves.
Customer Service Company's ability to store wants for customers.
Customer Service Representative A person in a business that interacts with a customer before a transaction.
High-Roller Customer Expects the best and complains in a reasonable manner.
Manager Has control of a company or business.
Meek Customer Will generally not complain most dangerous to business because the complain to other people.
Rip-off Customer Wants to get something they are not entitled to receive often responds ''not good enough'' response.
Troubleshoot To determine what problems exist and how to correct them.
Created by: cowens2181
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