Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Communication

TermDefinition
Aggressive Customer A customer that often complains in a loud manner.
Chronic Complainer Customer who is never satisfied
Clientele Clients of a company and business
Coaching Session The training, done by the manager, that teaches the new employees how to handle certain situations.
Complaint Communication from a customer who is dissatisfied with the product after it has been purchased
Customer Service a company's ability to supply customer's wants and needs
Customer Service Representative The person from a company who interacts most with the customer's prior to and after the purchase.
High-Roller Customer A willing customer who will always pay for it and complains reasonably
Manager a person who is in control or directs the company or business
Meek Customer a customer who generally not complain to the business;however, will most likely complain to other people
Rip Off customer a customer who wants something they're not entitled to and often considers this as being "not good enough"
Troubleshoot to determine what problems exist and how to correct these problems
Created by: rlarsen8265
Popular Marketing sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards