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Communication

QuestionAnswer
Aggressive Customer An upset customer who is loud and angry.
Chronic Complainer A customer who is never satisfied and feels that there is always something wrong.
Clientele Clients of a company or business.
Coaching Session When a manager coaches the employees on how to handle situations in the workplace.
Complaint Communication from a customer that alleges deficiencies after a purchase has been made.
Customer service A company's abilities to aid the customer about the product or service.
Customer Service Representative Person in a company or business who mainly interacts with customers to evaluate their questions.
High Roller Customer Customer who expects the best out of the product or service.
Manager Person who is in direct control and administration of a company or business.
Meek customer Person who will generally not complain.
Rip-Off Customer Person who believes they've been ripped off.
Troubleshoot To determine what problems exist and how to correct them.
Created by: jtorres0485
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