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Communications

TermDefinition
Aggressive Customer Customer who readily complains often loud and long.
Chronic Complainer Customer never satisfied feels there is always something wrong.
Clientele Clients of a company or business.
Coaching Session Manager trains employees how to properly handle given situations.
Complaint Communication from customer that alleges deficiencies after purchase has been made.
Customer service Company's ability to supply goods and needs to customers.
Customer Service Representative Person from company or business that interacts with customer before and after transaction has occurred.
High-Roller Customer Customer expects the absolute best willing to pay complains for reasonable manner.
Manager Person control or direction of company or business.
Meek Customer Generally don't complain dangerous to businesses complain to other people.
Rip-Off Customer Want to get something they are not entitled to receive often responds negative.
Troubleshoot Determine what problems exist and how to correct them.
Created by: irangel3947
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