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communication

TermDefinition
Agressive customer A customer who complains loud and often
chronic complainer a customer who is never satisfied and always feels like something is wrong
clientele the clients of a company or business
coaching session when a manager trains employees how to properly handle given situations
complaint a complaint that alleges deficiencies from a customer after a purchase has been made
customer service A companies ability to supply wants and needs to customers
customer service representative the person in a business or company that most often interacts with the customer before a transaction has occured
high roller customer a customer who expects the absolute best and is willing to pay for it generally in a reasonable manner
manager person who has control or direction of a comoany or business
meek customer a customer who will generally not complain most dangerous to a business because they will complain to other people
rip off customer a customer who wants to get something they are not entitled to recieve
troubleshoot to determine what problems exist and how to correct them
Created by: cquarles1563
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