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Communication

TermDefinition
Aggressive Customer Angry customer who complains very loud for a long time.
Chronic Complainer Customer who is never satisfied and feels something is wrong.
Clientel Client for a company or business.
Coaching Session Manager training an employee to handle situations.
Complaint When a customer says something bad for a product they purchased.
Customer Service Company who supply's a customer's wants and needs.
Customer Service Representative Person in a business who talks with a customer before and after they purchase something.
High-Roller Customer Customer who wants the best pays for it, and complains in a reasonable manner.
Manager Person with control for a company or business.
Meek-Customer Customer who doesn't complain to the business, but complains to other people.
Rip-Off Customer Customer who wants something they don't need and says "not good enough."
Troublehsoot Find a problem and how to fix it.
Created by: tlara8292
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