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communictaion

TermDefinition
Aggressive customer readily complains loud and long
chronic complainer a customer who never is satisfied and thinks every things wrong
clientele the clients of a company or business
coaching session employees trained by manager to handle situations the right way
complaint customer that alleges deficiencies after a purchase has been made
customer service a company's ability to supply a customers wants and needs
customer service representative person in a business or company that most often interacts with the customer before and after a transaction has occurred
high-roller customer customer who expects the absolute best and is willing to pay for it generally complains in a reasonable manner
mannager person who has control or direction of a company or business
meek customer will generally not complain most dangerous business because they will complain to other people
ripoff customer wants to get something they are not entitled to receive often responds with a repetitive "not good enough" response
troubleshoot to determine what problems exist and how to correct them
Created by: laylabrackett
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