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kenzie

TermDefinition
aggressive customer customer who readily complains, often loudly and at length
chronic complainer customer who is never satisfied and always feels as if something is wrong
clientele the clients of a company or business
coaching seesion when a manger trains employees how to properly handle situations
complaint customer that alleges deficiencies after a purchase has been made
customer service a company ability to supply wants and needs to customers
customer service representative person in business who interacts with a customer before and after a transaction has occurred
high roller customer customer who expects the absolute best and is willing to pay for it generally complains in a reasonable manner
manager person who is in control of company
meek customer customer who will generally not complain most dangerous to business because they will complain to other people
rip-off customer customer who wants to get something they are not entitled to receive often responds with a repetitive "not good enough" response
troubleshoot to determine what problems exist and how to fix them
Created by: mjones9543
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