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communication
Term | Definition |
---|---|
aggressive customers | complains loud and long |
chronic complainer | never satisfied always something wrong |
clientele | clients of a company or business |
coaching session | training on how to handle certain situations |
complaint | problems with a product |
customer service | supplying wants and needs to a customer |
customer service representative | has most interactions with customers |
high-roller customer | expects the very best |
manager | has control of a business |
meek customer | complains to other people |
rip-off customer | wants something they aren't entitled to receive |
troubleshoot | what's the problem and how do you fix it |