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communication

TermDefinition
Aggressive Customer Customer who complains and is loud
Chronic Complainer Customer that is never satisfied
Clientele Clients of company or business
Coaching session A manager trains employees for given situations
Complaint Word from a customer after they have purchased an item
Customer Service To help the customers
Customer Service Representative Customer service before any purchases
High-Roller Customer A customer who expects the absolute best and is willing to pay for it generally complains in a reasonable manner
Manager Person in charge of company or business
Meek Customer A customer who will generally complain most dangerous to businesses because they will complain to other people
Rip Off Customer A customer who wants to get something they are not entitled to receive often responds with a repetitive " not good enough" response
Troubleshoot To determine what problems exist and how to solve them
Created by: arangel2507
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