click below
click below
Normal Size Small Size show me how
Communication
| Term | Definition |
|---|---|
| Aggressive customer | a customer who readily complains |
| Chronic Complainer | a customer who is never satisfied |
| Clientele | the clients of a company or business |
| Coaching Session | when a manager trains a employee |
| Complaint | communication from a customer that alleges |
| Customer Service | ability to serve the customer |
| Customer Service Representative | the worker that interacts with the customers the most |
| High-Roller Customer | |
| Manager | |
| Meek Customer | |
| Rip-off | |
| Troubleshoot |