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communication
Term | Definition |
---|---|
aggressive customer | customer that always complains and talks really loud for a long time |
chronic complainer | never satisfied and there is always something wrong |
clientele | the clients of a company or buisness |
coaching session | manger trains employees for situations |
complaint | not satisfied with the product |
customer service | wants and needs to customers |
customer service Representative | interacts with customer before and after transaction |
high roller customer | customer who wants the absolute best and will pay for it |
manager | person who has control or direction of a company or buisness |
meek customer | want complain but will complain to other people |
rip off customer | not good enough response |
troubleshoot | determine what problem exists and how to solve them |