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Communication

TermDefinition
Aggressive customer person who is loud and does it for a long period
Chronic complainer never satisfied and always feels somethings wrong
Clientele client of a company or buisness
Coaching Session manager trains employee to handle situatuions
Complaint customer alleges deficiencies after purchase has been made
Customer Service Company's ability to supply customers with goods
Customer Service Representatives person in a business or company that most often interacts with customer before and after the transaction
High-Roller Customer customer expects absolute best and is willing to pay for it and generally complains in a reasonable manner
Manager A person who controls or direction of a company or buisness
Meek Customer customer will generally not complain because they will complain to other people
Rip-Off Customer customer who wants to get something they are not entitled too receive often responds with a repetitive "not good enough"
Trouble shoot determine what problems exist and how to correct them
Created by: jmendiola5138
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