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Aggressive Customer a customer who complains all the time, often loudly and at length.
Chronic Complainer a customer that is never satisfied and feels that there is always something wrong
Clientele the clients of a company or a business
Coaching Session when a manager trains employees how to properly handle given situations
Complaint communication from a customer that alleges deficiencies after a purchase has been made
Customer Service a company's ability's to supply wants and needs to customers
Customer Service Representative the person in a business or company that most often interacts with the customer before and after a transaction has occurred
High-Roller Customer a customer who expects the absolute best and is willing to pay for it generally complains in a reasonable manner
Manager a person who has control or direction of a company or business
Meek Customer a customer who will generally not complain most dangerous to businesses because they will complain to other people
Rip-Off Customer a customer who wants to get something they are not entitled to receive often responds with a repetitive "not good enough" response
Troubleshoot to determine what problems exist and how to correct them
Created by: bsaylors3054



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