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communication
Term | Definition |
---|---|
Aggressive Customer | a customer who readily complains |
Chronic Complainer | a customer who is never satisfied |
Clientele | clients of a company/buisness |
Coaching Session | when a manager trains employees |
complaint | communication from a customer that things didnt go their way |
customer service | the company's ability to supply the wants and needs of customers |
customer service representative | the person who interacts the with customer the most |
high roller customer | a customer who expects the absolute best |
manager | the person who has control |
meek customer | a customer who generally doesn't complain |
rip off customer | a customer who wants to get something their not entitle to receive |
trouble shoot | to determine what problems exist |