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communication
| Term | Definition |
|---|---|
| Aggressive Customer | a customer who readily complains |
| Chronic Complainer | a customer who is never satisfied |
| Clientele | clients of a company/buisness |
| Coaching Session | when a manager trains employees |
| complaint | communication from a customer that things didnt go their way |
| customer service | the company's ability to supply the wants and needs of customers |
| customer service representative | the person who interacts the with customer the most |
| high roller customer | a customer who expects the absolute best |
| manager | the person who has control |
| meek customer | a customer who generally doesn't complain |
| rip off customer | a customer who wants to get something their not entitle to receive |
| trouble shoot | to determine what problems exist |