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communication

TermDefinition
Aggressive Customer A customer who complains often
Chronic Complainer A customer who is never satisfied and feels that something is always wrong
Clientele The clients of a company or business
Coaching Session When a manager trains employees how to handle given situations
Complaint When a customer does not agree with something after a purchase has been made
Customer Service A company's ability to supply wants and needs to customers
Customer Service Representitive The person in a business or company that most often communicates with a customer before and after a transaction is made
High-Roller Customer A customer who expects the absolute best and is willing to pay for it, generally complains in a reasonable manner
Manager A person who has control or direction of a company or business
Meek Customer Does not complain to you but complains to others
Rip-Off Customer Wants things unavailable to public never good enough
Troubleshoot Find problem and fix it
Created by: cchapman5299
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