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communication
Term | Definition |
---|---|
1. Chronic complainer | 1. A customer who is never satisfied , always unhappy |
2. Aggressive customer | 2. A customer who loudly complains |
3. Clientele | 3. Clients of a company |
4. Coaching session | 4. A manager trains employees how to properly handle situations |
5. Complaint | 5. A costumer who alleges defencienes after a purchase has been made |
6. Costumer service | 6. A company's ability to supply wants and needs to costumers |
7. Costumer service representative | 7. The person in a business who interacts with the customer before and after the purchase is made |
8. High-roller customer | 8. A customer who expects the absolute best |
9. manager | 9. A person who has control of a company or business |
10. meek customer | 10. A customer who will generally not complain |
11. Rip-off customer | 11. A customer who wants to get something there not entitled to |
12. Troubleshoot | 12. To determine what problems exist and how to solve them |