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communication

TermDefinition
1. Chronic complainer 1. A customer who is never satisfied , always unhappy
2. Aggressive customer 2. A customer who loudly complains
3. Clientele 3. Clients of a company
4. Coaching session 4. A manager trains employees how to properly handle situations
5. Complaint 5. A costumer who alleges defencienes after a purchase has been made
6. Costumer service 6. A company's ability to supply wants and needs to costumers
7. Costumer service representative 7. The person in a business who interacts with the customer before and after the purchase is made
8. High-roller customer 8. A customer who expects the absolute best
9. manager 9. A person who has control of a company or business
10. meek customer 10. A customer who will generally not complain
11. Rip-off customer 11. A customer who wants to get something there not entitled to
12. Troubleshoot 12. To determine what problems exist and how to solve them
Created by: psawyers6
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