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communication
| Term | Definition |
|---|---|
| aggressive customer | a customer who readily complains |
| chronic complainer | a person who is never satisfied |
| clientele | a supporter of a business |
| coaching session | a manger trains an employees |
| complaint | a customer alleges deficiencies |
| Customer Service | a company's ability to supply wants and needs to customers |
| Customer Service Representative | a person that interacts with a customer before and after |
| High-Roller customer | a customer that who expects the absolute the best |
| Manager | a person who has control of a company |
| Meek Customer | a customer who will generally not complains |
| Rip-OFF customer | |
| Troubleshoot |