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communication
| Term | Definition |
|---|---|
| Aggressive Customer | Customer that complains a lot and is rude and loud |
| Chronic Complainer | Customer that is never satisfied and always has something wrong |
| Clientele | Client of a company or Buisness |
| Coaching Session | A manager that trains employees how to properly handle stuff |
| Complaint | Customer that purchases something and alleges deficiencies |
| Customer Service | Companies ability to supply wants and needs to the customer |
| Customer Service representative | A person in a business or company that often interacts with the customer before and after transaction occurs |
| High-Roller Customer | customer who expects the best and is willing to pay for it and usually compailns |
| Manager | person who has control or direction of a company |
| Meek Customer | customer who will generally not complain but is dangerous to the company because they will complain to other people |
| Rip-Off Customer | customer who wants to get something they are not entitled to get but often responds with a repetitive |
| Troubleshoot | determine what problem exist and how to make it right |