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Bus 203 Final
Bus 203 final (8 &10)
| Term | Definition |
|---|---|
| the structures, propensities, and traits inside a person that explain his or her characteristic patterns of thought, emotion, and behavior | personality |
| recurring regularities or trends in people's responses to their environment | traits |
| the capacity to generate novel and useful ideas and solutions | creativity |
| 5 broad factors/dimensions that summarize our personalities (Big 5) | Conscientiousness, agreeableness, neuroticism, openness, and extraversion |
| the shared beliefs about desirable end states or modes of conduct in a given culture | cultural values |
| a propensity to view ones own cultural values as right and those of other cultures as wrong | ethnocentrism |
| relatively stable capabilities employees possess that allow them to perform a particular range of related activities | ability |
| capabilities related to the acquisition and application of knowledge in problem solving | cognitive abilities |
| various capabilities associated with understanding and expressing oral and written communication | verbal ability |
| various capabilities associated with doing math operations and choosing and applying formulas to solve problems | quantitative ability |
| a diverse set of abilities associated with sensing and solving problems using insight, rules, and logic | reasoning ability |
| various capabilities associated with understanding one's environment and imagining changes to that environment | spatial ability |
| being able to perceive, understand, and recall, patterns of information | perceptual ability |
| an overall level of mental ability that drives more specific cognitive capabilities | general cognitive ability |
| a set of abilities related to the understanding use of emotions that affect social functioning | emotional intelligence |
| the appraisal and expression of emotions within oneself | self-awareness |
| the appraisal and recognition of emotion in others | other awareness |
| being able to recover quickly from emotional experiences | emotional regulation |
| the degree to which people can harness emotions and employ them to improve their chances of being successful in whatever they are seeking to do | use of emotions |
| whether people attribute the causes of events to themselves or to the external environment | locus of control |
| when people believe that the events around them are driven by luck, chance, or fate | external locus of control (more neurotic) |
| when people believe that their own behavior dictates events | internal locus of control (less neurotic) |
| use of power and influence to direct the activities of followers toward goal achievement | leadership |
| the ability to influence the behavior of others and resist unwanted influence in return | power |
| a form of organizational power based on authority or position | legitimate power |
| organizational power based on control of resources or benefits | reward power |
| organizational power based on the ability to hand out punishment | coercive power |
| organizational power based on expertise or knowledge | expert power |
| organizational power based on the attractiveness and charisma of the leader | referent power |
| use of behaviors to cause behavioral or attitudinal changes in others | influence |
| 4 leadership styles | autocratic, consultative, facilitative, and delegative |
| leader makes the decision alone without asking for suggestions or opinions of the employees | autocratic |
| leader presents the problem to the employees asking for their opinions and suggestions before ultimately making the decision him/herself | consultative |
| leader presents the problem to a group of employees and seeks consensus on a solution, making sure that his or her own opinion receives no more weight than anyone else's | facilitative |
| leader gives the employee the responsibility for making decisions within some set of specified boundary conditions | delegative |
| a pattern of behavior where the leader inspires followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives | transformational leadership |
| when the leader avoids leadership duties altogether | laissez-faire leadership |
| a pattern of behavior where the leader rewards or disciplines the follower based on performance | transactional leadership |
Created by:
devenmccormick
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