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Bus 203 Final

Bus 203 final (8 &10)

TermDefinition
the structures, propensities, and traits inside a person that explain his or her characteristic patterns of thought, emotion, and behavior personality
recurring regularities or trends in people's responses to their environment traits
the capacity to generate novel and useful ideas and solutions creativity
5 broad factors/dimensions that summarize our personalities (Big 5) Conscientiousness, agreeableness, neuroticism, openness, and extraversion
the shared beliefs about desirable end states or modes of conduct in a given culture cultural values
a propensity to view ones own cultural values as right and those of other cultures as wrong ethnocentrism
relatively stable capabilities employees possess that allow them to perform a particular range of related activities ability
capabilities related to the acquisition and application of knowledge in problem solving cognitive abilities
various capabilities associated with understanding and expressing oral and written communication verbal ability
various capabilities associated with doing math operations and choosing and applying formulas to solve problems quantitative ability
a diverse set of abilities associated with sensing and solving problems using insight, rules, and logic reasoning ability
various capabilities associated with understanding one's environment and imagining changes to that environment spatial ability
being able to perceive, understand, and recall, patterns of information perceptual ability
an overall level of mental ability that drives more specific cognitive capabilities general cognitive ability
a set of abilities related to the understanding use of emotions that affect social functioning emotional intelligence
the appraisal and expression of emotions within oneself self-awareness
the appraisal and recognition of emotion in others other awareness
being able to recover quickly from emotional experiences emotional regulation
the degree to which people can harness emotions and employ them to improve their chances of being successful in whatever they are seeking to do use of emotions
whether people attribute the causes of events to themselves or to the external environment locus of control
when people believe that the events around them are driven by luck, chance, or fate external locus of control (more neurotic)
when people believe that their own behavior dictates events internal locus of control (less neurotic)
use of power and influence to direct the activities of followers toward goal achievement leadership
the ability to influence the behavior of others and resist unwanted influence in return power
a form of organizational power based on authority or position legitimate power
organizational power based on control of resources or benefits reward power
organizational power based on the ability to hand out punishment coercive power
organizational power based on expertise or knowledge expert power
organizational power based on the attractiveness and charisma of the leader referent power
use of behaviors to cause behavioral or attitudinal changes in others influence
4 leadership styles autocratic, consultative, facilitative, and delegative
leader makes the decision alone without asking for suggestions or opinions of the employees autocratic
leader presents the problem to the employees asking for their opinions and suggestions before ultimately making the decision him/herself consultative
leader presents the problem to a group of employees and seeks consensus on a solution, making sure that his or her own opinion receives no more weight than anyone else's facilitative
leader gives the employee the responsibility for making decisions within some set of specified boundary conditions delegative
a pattern of behavior where the leader inspires followers to commit to a shared vision that provides meaning to their work while also serving as a role model who helps followers develop their own potential and view problems from new perspectives transformational leadership
when the leader avoids leadership duties altogether laissez-faire leadership
a pattern of behavior where the leader rewards or disciplines the follower based on performance transactional leadership
Created by: devenmccormick
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