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key terms#1
Vocab on 61-63
| Question | Answer |
|---|---|
| a business machine that can make duplicates from an original | copier |
| business machine that is attached to a phone line that transmits hard copy written messages; short for facsimile | fax machine |
| Health Insurance Portability and Accountability Act of 1996, which specifies federal regulations ensuring privacy of a patient's healthcare information | HIPAA |
| collection of actions performed by human beings who have been influenced by a person's culture, attitudes, emotions, values, ethics, and authority | human behavior |
| part of a letter that contains the name and address of the person sending the letter | letterhead |
| way of advertising or recruiting people to a business | marketing |
| type of communication in which body language is used as a form of expression | nonverbal communication |
| part of the letter that contains the introductory greeting | salutation |
| process through which society influences individuals | socialization |
| type of communication in which words are used as a form of expression | verbal communication |
| computer program designed to create most types of business documents | word processing software |
| files of patients who have been seen within the past 2 or 3 years | active files |
| time reserved on the schedule for emergency patients | buffer time |
| list of patients who can come in for an appointment on short notice | call list |
| filing system that divides materials into months and even days | chronologic file |
| file in which each item is listed in alphabetic order by name and its document number is provided | cross-reference file |
| printed schedule that is copied and placed throughout the office for viewing by staff only | daily schedule |
| waiting period between patient procedures | downtime |
| insert placed between files that displays the letters or numbers of the patient records that follow it | file guides |
| act of classifying and arranging records to be easily retrieved when needed | filing |
| files of patients who have not been seen over the past 3 years | inactive files |
| time estimate that allows for delays in ordering or shipping of materials | lead time |
| financial statement that documents all account transactions | ledger |
| device used for a filing system; similar to a bookmark | outguide |
| individual who has been examined and diagnosed by the dentist and for whom treatment has been planned | patient of record |
| form that authorizes the purchase of products from a supplier | purchase order |
| quantity of a product that is used within a given time | rate of use |
| notation system that is used when the supply of a particular item is getting low and the item must be reordered | reorder tags |
| formal request for supplies | requisition |
| how long a product may be stored before it is used | shelf life |
| time increments used in planning appointments | units of time |
| list of those supplies to be ordered and questions to be asked of the representative | want list |
| written statement that explains the manufacturer's responsibility for replacing and repairing a particular product | warranty |
| system designed to maintain the financial records of a business | accounting |
| expenses and disbursements paid out from a business | accounts payable |
| method of tracking the accuracy and completeness of bookkeeping records | audit trail |
| form of insurance that reimburses an employer for loss resulting from theft by an employee | bonding |
| process of managing the financial accounts of a business | bookkeeping |
| insurance company that pays the claims and collects premiums | carrier |
| fixed amount of cash | change fund |
| draft or an order drawn on a bank account for payment of a specified amount of money | check |
| record of all checks issued on and deposits made to a specific account | check register |
| coordinating insurance coverage between two insurance carriers | coordination of benefits (COB) |
| publication that lists the procedure codes assigned to dental services for the processing of dental insurance | Current Dental Terminology (CDT) |
| fee that is within the range of the usual fee charged for the service | customary fee |
| itemized memorandum of funds to be deposited into the bank | deposit slip |
| payments on any outstanding accounts payable | disbursements |
| overhead costs of a business that must be paid to keep operating | expenses |
| business expenses that are ongoing | fixed overhead |
| total of all professional income received | gross income |
| itemized list of goods that specifies the prices and terms of sale | invoice |
| financial statement that maintains all account transactions | ledger |
| gross income minus expenses | net income |
| itemized listing of shipped goods | packing slip |
| person named on the check as the recipient of the amount shown | payee |
| manual bookkeeping system | pegboard system |
| limited amount of cash that is kept on hand for small daily expenses | petty cash |
| describes the documentation of money transactions within a business | posted |
| dentist who provides treatment to the patient | provider |
| fee that is considered justified for an extensive or complex treatment | reasonable fee |
| person who has agreed to pay for services or for an account | responsible party |
| summary of all charges, payments, credits, and debits for the month | statement |
| any charge, payment, or adjustment made to a financial account | transaction |
| fee that the dentist charges for a specific service | usual fee |
| business expenses that change depending on the types of services needed | variable overhead |
| written indication of any balance due on an account, given to a patient as he or she leaves the practice at the end of an appointment | walkout statement |
Created by:
jenndevin
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