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Business MNGT Ch.1

TermDefinition
Manager Coordinates and oversees the work of others so the organizational goals can be accomplished.
First line managers Manage the work of non-managerial employees.
Middle managers Manage the work of first-line managers.
Top mangers Make organization-wide decisions and establishing plans and goals that affect the entire organization.
Management Involves coordinating and overseeing others work activities so their activities are completed efficiently and effectively.
Efficiency "Doing thing right" getting the most output for the least inputs.
Effectiveness "Doing the right things" meeting organizational goals.
Planning Defining goals, designing ways to achieve goals, and developing plans to arrange and coordinate activities.
Organizing Arranging and structuring work to accomplish organizational goals.
Leading Working with and through people to accomplish goals.
Controlling Monitoring, comparing, and correcting work.
Management roles Specific actions or behaviors expected of a manager.
Interpersonal roles *Figurehead *Leader *Liaison
Informational roles *Monitor *Disseminator *Spokesperson
Decisional roles *Entrepreneur *Disturbance handler *Resource allocator, Negotiator
Technical skills Knowledge and proficiency in a specific field.
Human skills Ability to work well with other people.
Conceptual skills Ability to think and conceptualize about abstract and complex situations concerning the organization.
Organization Deliberate arrangement of people assembled to accomplish some specific purpose (that couldn't be done alone)
University of management Reality that management is needed in {all types and sizes of organizations} {at all levels}{in all areas}{regardless of location.
Mintzberg Identified 10 roles grouped around interpersonal relationships, transfer of info, and decision making.
Created by: tawania
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