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Business Management

Chapter 6?

TermDefinition
Organizational change Any alterations in the people, structure, or technology of an organization
Change agents Persons who acts as catalysts and assume the responsibility for managing the change process
Organizational Development (OD) Techniques or programs to change people and the nature and quality of interpersonal work relationships
Stress Adverse reaction people have to excessive pressure placed on them from extraordinary demands, constraints, or opportunities.
Creativity Ability to combine ideas in a unique way or to make an unusual association.
Innovation Turning the outcomes of the creative process into useful products, services, or work methods.
Idea Champions Individuals who actively and enthusiastically support new ideas, build support, overcome resistance, and ensure that innovations are implemented.
Created by: tawania
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