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BSA part 1
Exam 1
| Term | Definition |
|---|---|
| analytical platform | a unified and proper solution designed to address the demands of users, especially large data-driven companies, on the inadequacy of relational database management systems |
| analytical CRM | denotes the systematic electronic analysis of collated customer data |
| BIg Data | extremely large data sets that may be analyzed computationally to reveal patterns, trends, and associations, especially relating to human behavior and interactions. |
| Bit | he smallest unit of data in a computer. A bit has a single binary value, either 0 or 1. |
| Bullwhip Effect | refers to increasing swings in inventory in response to shifts in customer demand as one moves further up the supply chain. |
| Business processes | invoicing, shipping products, updating employee information |
| Business functions | planning, organizing, leading, and controlling |
| Business intelligence | refers to technologies, applications and practices for the collection, integration, analysis, and presentation of business information. |
| Business Model | a design for the successful operation of a business, identifying revenue sources, customer base, products, and details of financing |
| Byte | a group of binary digits or bits (usually eight) operated on as a unit |
| Churn Rate | the annual percentage rate at which customers stop subscribing to a service or employees leave a job. |
| Collaboration | the action of working with someone to produce or create something |
| Complementary assets | infrastructure or capabilities needed to support the successful commercialization and marketing of a technological innovation, other than those assets fundamentally associated with that innovation. |
| Computer hardware | he collection of physical parts of a computer system |
| comptuter software | a part of a computer system that consists of data or computer instructions; all information processed by computer systems, programs and data. |
| cross-selling | sell (a different product or service) to an existing customer |
| CRM system | refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention |
| Data | the quantities, characters, or symbols on which operations are performed by a computer, being stored and transmitted in the form of electrical signals and recorded on magnetic, optical, or mechanical recording media. |
| Data administration | the process by which data is monitored, maintained and managed by a data administrator and/or an organization |
| Data cleansing | also called data scrubbing, is the process of amending or removing data in a database that is incorrect, incomplete, improperly formatted, or duplicated. |
| Data dictionary | a set of information describing the contents, format, and structure of a database and the relationship between its elements, used to control access to and manipulation of the database. |
| Data governance | defined process an organization follows to ensure that high quality data exists throughout the complete lifecycle |
| Data Inconsistency | same data is stored in different formats in two files |
| Data management technology | The skills and equipment used to organize, secure, store and retrieve information |
| Data manipulation language | family of computer languages including commands permitting users to manipulate data in a database. This manipulation involves inserting data into database tables, retrieving existing data, deleting data from existing tables and modifying existing data. |
| Data mart | a subset of the data warehouse and is usually oriented to a specific business line or team |
| Data mining | the practice of examining large databases in order to generate new information. |
| Data quality audit | an audit can help you discover the source of data quality problems. ... Data quality problems are often widespread and originate in your source systems, their applications, and operational processes. |
| Data redundancy | a condition created within a database or data storage technology in which the same piece of data is held in two separate places |
| Data warehouse | a large store of data accumulated from a wide range of sources within a company and used to guide management decisions. |
| Database | a collection of information that is organized so that it can be easily accessed, managed and updated. |
| Database administration | enables you to help companies create new or update existing databases based on their internal data collection needs |
| Database management system | software that handles the storage, retrieval, and updating of data in a computer system. |
| Database server | a computer program that provides database services to other computer programs or to computers, as defined by the client–server model |
| Decision support system | a set of related computer programs and the data required to assist with analysis and decision-making within an organization. |
| Demand Planning | a multi-step operational supply chain management (SCM) process used to create reliable forecasts. |
| Digital dashboard | an electronic interface used to acquire and consolidate data across an organization; provides in-depth business analysis, while providing a real-time snapshot of department productivity, trends and activities and key performance indicators, etc. |
| Digital firm | a digitally enabled environment for the interaction and processing of information among customers, employees, employer and the stakeholders |
| E-government | the use of information and communication technologies (ICTs) to improve the activities of public sector organisations |
| Electronic commerce | a type of business model, or segment of a larger business model, that enables a firm or individual to conduct business over an electronic network, typically the internet |
| Employee relationship management | a process that companies use to effectively manage all interactions with employees, ultimately to achieve the goals of the organization |
| Enterprise applications | a large software system platform designed to operate in a corporate environment such as business or government |
| Enterprise software | an over-arching term for any software used in large organizations |
| Enterprise systems | large-scale application software packages that support business processes, information flows, reporting, and data analytics in complex organizations. |
| Entity | any object in the system that we want to model and store information about. |
| Executive Support Systems | software that allows users to transform enterprise data into quickly accessible and executive-level reports, such as those used by billing, accounting and staffing departments |
| Extranets | a private network that uses Internet technology and the public telecommunication system to securely share part of a business's information or operations with suppliers, vendors, partners, customers, or other businesses |
| Feedback | an event that occurs when the output of a system is used as input back into the system as part of a chain of cause and effect |
| Foreign Key | a column or group of columns in a relational database table that provides a link between data in two tables. |
| Information policy | issued by an organization to ensure that all information technology users within the domain of the organization or its networks comply with rules and guidelines related to the security of the information stored digitally at any point in the network |
| Information System | software that helps you organize and analyze data. (ex: access) |
Created by:
devenmccormick
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