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BABOK3 Key Terms
Definitions of the Key Terms
Question | Answer |
---|---|
What is Business Analysis Information? | The broad and diverse sets of information that business analysts analyze, transform, and report. Information of any kind—at any level of detail—that is used as an input to, or is an output of, business analysis work. |
What are the 6 Core Concepts? | Change, Need, Solution, Stakeholder, Value, and Context. |
What is the Requirements Classification Schema? | Business, Stakeholder, Solution (functional/non-functional) and Transition Requirements |
What are Stakeholders? | An individual or group that a business analyst is likely to interact with directly or indirectly. Any stakeholder can be a source of requirements, assumptions, or constraints. |
What are Requirements? | A requirement is a usable representation of a need. |
What are Designs? | A design is a usable representation of a solution. |
What is an Enterprise? | An enterprise is a system of one or more organizations and the solutions they use to pursue a shared set of common goals. These solutions (also referred to as organizational capabilities) can be processes, tools or information. |
What is an Organisation? | An autonomous group of people under the management of a single individual or board, that works towards common goals and objectives. |
What is a Plan? | A plan is a proposal for doing or achieving something. Plans describe a set of events, the dependencies among the events, the expected sequence, the schedule, the results or outcomes, the materials and resources needed, and the stakeholders involved. |
What is a Risk? | Risk is the effect of uncertainty on the value of a change, a solution, or the enterprise. |
What does a BA do with Risk? | Collaborate with other stakeholders to identify, assess, and prioritize risks. Mitigate the consequences, remove the source, avoid by deciding not to start or continue with the activity, share the risk with other parties, accept the risk. |
What are Business Requirements? | Statements of goals, objectives, and outcomes that describe why a change has been initiated. |
What are Stakeholder Requirements? | Describe the needs of stakeholders that must be met in order to achieve the business requirements. They may serve as a bridge between business and solution requirements. |
What are Solution Requirements? | Describe the capabilities and qualities of a solution that meets the stakeholder requirements. They provide the appropriate level of detail to allow for the development and implementation of the solution. |
What are Functional Requirements? | Describe the capabilities that a solution must have in terms of the behaviour and information that the solution will manage. |
What are Non-Functional or Quality of Service Requirements? | Describe conditions under which a solution must remain effective or qualities that a solution must have. |
What are Transition Requirements? | Describe the capabilities that the solution must have and the conditions the solution must meet to facilitate transition from the current state to the future state, but which are not needed once the change is complete. |
List some stakeholder types | BA, Customer, Domain SME, End user, Implementation SME, Operational Support, PM, Regulator, Sponsor, Supplier, Tester. |
What is a Customer? | A customer uses or may use products or services produced by the enterprise and may have contractual or moral rights that the enterprise is obliged to meet. |
What is a Domain SME? | Any individual with in-depth knowledge of a topic relevant to the business need or solution scope. May be end users or people who have in-depth knowledge of the solution such as managers, process owners, legal staff, consultants, and others. |
What is an End User? | Stakeholders who directly interact with the solution. End users can include all participants in a business process, or who use the product or solution. |
What is an Implementation SME? | Any stakeholder who has specialized knowledge regarding the implementation of one or more solution components. eg change manager, solution architect, developer, database administrator, information architect, trainer. |
What is Operational Support? | Anyone responsible for the day-to-day management and maintenance of a system or product. eg operations analyst, product analyst, help desk, and release manager. |
What is a PM? | Responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project's objectives are met while balancing the project factors including scope, budget, schedule, resources, quality, and risk. |
What is a Regulator? | Responsible for the definition and enforcement of standards. Standards can be imposed on the solution by regulators through legislation, corporate governance standards, audit standards, or standards defined by organizational centers of competency. |
What is a Sponsor? | Responsible for initiating the effort to define a business need and develop a solution that meets that need. They authorize the work to be performed, and control the budget and scope for the initiative. |
What is a Supplier? | Suppliers provide products or services to the organization and may have contractual or moral rights and obligations that must be considered. Alternate roles are providers, vendors, and consultants. |
What is a Tester? | Responsible for determining how to verify that the solution meets the requirements & conducting the verification process. Ensure the solution meets applicable quality standards, and the risk of defects or failures is understood and minimized. |
Type of Requirement: Why do I want it? | Business Requirements |
Type of Requirement: What are the needs? | Stakeholder Requirements |
Type of Requirement: What do I want? | Solution Requirements |
Type of Requirement: What are the conditions? | Transition Requirements |