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Hierarchy Glossary
Hierarchy Glossary of terms
| Term | Definition |
|---|---|
| Hierarchy | the management levels within an organisation |
| Line managers | responsible for overseeing the work of other staff |
| Subordinates | report to other staff higher up the hierarchy, the people are accountable to their line manager for their actions |
| Authority | the power managers have to direct subordinates and make decisions. |
| Delegation | managers entrust tasks or decisions to subordinates |
| Empowerment | managers pass authority to make decisions down to subordinates, this can be motivational for the subordinates |
| Span of control | measures the number of subordinates reporting directly to a manager |
| Chain of command | path of authority along which instructions are passed, from the CEO downwards |
| Lines of communication | routes messages travel along |