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Hierarchy Glossary
Hierarchy Glossary of terms
Term | Definition |
---|---|
Hierarchy | the management levels within an organisation |
Line managers | responsible for overseeing the work of other staff |
Subordinates | report to other staff higher up the hierarchy, the people are accountable to their line manager for their actions |
Authority | the power managers have to direct subordinates and make decisions. |
Delegation | managers entrust tasks or decisions to subordinates |
Empowerment | managers pass authority to make decisions down to subordinates, this can be motivational for the subordinates |
Span of control | measures the number of subordinates reporting directly to a manager |
Chain of command | path of authority along which instructions are passed, from the CEO downwards |
Lines of communication | routes messages travel along |