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Business Documents
| Term | Definition |
|---|---|
| Addressee | the person to whom you are sending the memorandum |
| Attachment notations | indicates that another document is attached to a letter |
| Body | the paragraphs that make up the main message |
| Citation | a reference to a published or unpublished source |
| Complimentary close | is the closing or the farewell of the letter |
| an electronic message used by individuals to communicate with one another | |
| Enclosure notation | indicates that another document is enclosed with a letter |
| Letter address | the address to which the letter is being sent |
| Memorandum | (memo) a written message used by individuals within an organization to communicate with one another |
| Mixed punctuation | a punctuation style for letters in which there is a colon follows the salutation/greeting and a comma follows the complimentary closing |
| Open punctuation | a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter |
| Reference initials | indicate who keyed the document |
| Return address | the information that includes the sender's name and address |
| Source document | copy from which you are keying |
| Subject line | alerts the reader immediately to the content of the document |
| Textual citations | parentheses used in the report body to give credit (cite) to authors for quotes taken from their works |
| Unbound reports | short reports that are often prepared without covers and binders and, if longer than one page, is usually fastened together in the upper left corner by a staple or paper clip |
| Writer | the author of the document |
| Single space | enter one time, no blank lines |
| Double space | enter two times, one blank line |
| Quadruple space | enter four times, three blank lines |
| Arial, Times New Roman, Calibri | appropriate fonts for business communications |
| Open punctuation | letter style were there is NO punctuation after the salutation and NO punctuation after the complimentary close |
| Business Letter | a letter from one company to another or between a company and their customers or clients |
| Margins | the distance between the edge of the paper and the printed text |
| Salutation | the part of the letter that reads "Dear Mr. Jones"; also called the greeting |
| Block Format | letter format where all lines start at the left margin and paragraphs are NOT indented |
| Headings | TO, FROM, DATE, Subject used to identify the author, the intended recipient, what it is about and the date |
| Tab Key | what you press to line up the headings of a memo |
| Personal Business LEtter | a letter written by an individual to deal with business of a personal nature |
| Memo Margins | 2 inch top margin with 1 inch side and bottom margin |
| Letter Margins | 2 inch top margin with 1 inch side and bottom margin |
Created by:
Maxwell126
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