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Business Documents

TermDefinition
Addressee the person to whom you are sending the memorandum
Attachment notations indicates that another document is attached to a letter
Body the paragraphs that make up the main message
Citation a reference to a published or unpublished source
Complimentary close is the closing or the farewell of the letter
E-mail an electronic message used by individuals to communicate with one another
Enclosure notation indicates that another document is enclosed with a letter
Letter address the address to which the letter is being sent
Memorandum (memo) a written message used by individuals within an organization to communicate with one another
Mixed punctuation a punctuation style for letters in which there is a colon follows the salutation/greeting and a comma follows the complimentary closing
Open punctuation a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter
Reference initials indicate who keyed the document
Return address the information that includes the sender's name and address
Source document copy from which you are keying
Subject line alerts the reader immediately to the content of the document
Textual citations parentheses used in the report body to give credit (cite) to authors for quotes taken from their works
Unbound reports short reports that are often prepared without covers and binders and, if longer than one page, is usually fastened together in the upper left corner by a staple or paper clip
Writer the author of the document
Single space enter one time, no blank lines
Double space enter two times, one blank line
Quadruple space enter four times, three blank lines
Arial, Times New Roman, Calibri appropriate fonts for business communications
Open punctuation letter style were there is NO punctuation after the salutation and NO punctuation after the complimentary close
Business Letter a letter from one company to another or between a company and their customers or clients
Margins the distance between the edge of the paper and the printed text
Salutation the part of the letter that reads "Dear Mr. Jones"; also called the greeting
Block Format letter format where all lines start at the left margin and paragraphs are NOT indented
Headings TO, FROM, DATE, Subject used to identify the author, the intended recipient, what it is about and the date
Tab Key what you press to line up the headings of a memo
Personal Business LEtter a letter written by an individual to deal with business of a personal nature
Memo Margins 2 inch top margin with 1 inch side and bottom margin
Letter Margins 2 inch top margin with 1 inch side and bottom margin
Created by: Maxwell126
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