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5.03 Study Stack
| Term | Definition |
|---|---|
| Accounting | The process of gathering, recording, organizing, and reporting financial data. |
| Authority | Power to influence or control the opinions or behavior of others. |
| Builders | A type of producer that constructs roads, bridges, buildings, or houses. |
| Business | An organized effort to produce and/or distribute goods and services. |
| Business ethics | The basic principles that govern a business’s actions. |
| Competitive aggression | A negotiating style in which one or both parties view the negotiation as a game-like challenge or a rivalry; one or both parties consider only their interests to achieve a desired outcome. |
| Consumer demands | Manner in which individuals act that determines what they buy and sell. |
| Customer Relations | All the activities a business engages in to interact with its customers. |
| Ethics | The basic principles that govern your behavior. |
| Finance | The process of obtaining funds and using them to achieve the goals of the business. |
| Globalization | The rapid and unimpeded flow of capital, labor, and ideas across national borders. |
| Human Resources Management | The process of planning, staffing, leading, and organizing the employees of the business. |
| Information Management The process of accessing, processing, maintaining, evaluating, and disseminating knowledge, facts, or data for the purpose of assisting business decision making. | |
| Innovative management | A style of management that is more participative and facilitative than traditional, controlling management. |
| Line authority | Formal, direct authority that affects a business’s day-to-day operations. |
| Line of command | The flow of authority within an organization; also called line of command. |
| Management | The process of coordinating resources in order to accomplish an organization's goals. |
| Manufacturers | A type of producer that changes the shapes or forms of materials so that they will be useful to customers. |
| Market orientation | A strong focus on meeting customer needs and wants. |
| Marketing | The process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives. |
| Operations | The day-to-day activities for continued business functioning. |
| Organizational learning | A concept that refers to a firm’s ability to accept and respond to change appropriately, becoming as effective and efficient as it can be. |
| Proactive management | A style of management that involves anticipating and planning in advance for change, rather than simply reacting to outside events when they occur. |
| Producers | The people who make or provide goods and services. |
| Production | The economic process or activity of producing goods and services. |
| Raw-goods producers | A type of producer that provides goods in their natural state. |
| Regulations | An established set of rules. |
| Responsibility | Fulfilling one’s obligations in a dependable, reliable manner. The duty to get the job done. |
| Retailers . | A business that buys consumer goods or services and sells them to the ultimate consumer. |
| Service businesses | A type of business that performs intangible activities that satisfy the wants of consumers or industrial users. |
| Slack resources | Resources above and beyond what are needed to operate an organization. |
| Social responsibility | The duty of business to contribute to the well-being of society. |
| Span of control | The measurement of how many workers are supervised by one manager. |
| Staff authority | Advisory authority, often without the ability to enforce or take action. |
| Trade industries | Businesses that buy and sell goods to others; retailers and wholesalers. |
| Wholesalers | Intermediaries who help to move goods between producers and retailers by buying goods from producers and selling them to retailers |