Save
Busy. Please wait.
or

show password
Forgot Password?

Don't have an account?  Sign up 
or

Username is available taken
show password

why


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account.
We do not share your email address with others. It is only used to allow you to reset your password. For details read our Privacy Policy and Terms of Service.


Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't know (0)
Remaining cards (0)
Know (0)
0:00
share
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Ch. 6: Business

Understanding Management Process

TermDefinition
management process of coordinating people and other resources to achieve the goals of an organization
material resources tangible, physical resources an organization uses EX: steel, glass
human resources employees
financial resources funds an organization uses to meet its obligation to investors and creditors
information competency about the external environment in order to adapt to its changes
planning creating organizational goals and deciding how to accomplish them
mission statement of the basic purpose that makes that organization different from others
strategic planning process establishing an organization's major goals and objectives and allocating resources to achieve them
goal end result that an organization is expected to achieve over a one-to ten year period
objective specific statement detailing what an organization intends to accomplish over a shorter time period
SWOT analysis identification and evaluation of a firm's strengths, weaknesses, opportunities, and threats
core competencies approaches and processes that a company performs well that could give advantage over competitors
strategic plan an organization's broadest plan developed as a guide for major policy setting and decision making to achieve long term goals
tactical plan smaller scale plan developed to implement a strategy covering a one to three year period
operational plan type of plan designed to implement tactical plans
contingency plans lists alternatives in case previous plans fails
organizing grouping of resources and activities to accomplish some edn result
leading process of influencing people to work toward a common goal
motivating process of providing reasons for people to work in the best interests of an organization
directing leading + motivating
controlling process of evaluating and regulating ongoing activities to ensure that goals are achieved
control function set standards + measure performance + take corrective action
top manager upper level executive who guides and controls an organization's overall fortunes
middle manager implements that strategy and major policies developed by top management
first line management coordinates and supervises activities or operating employees
financial manager responsible for organization's financial resources
operations manager manages systems that convert resources into goods and services
marketing manager facilitates the exchange of products b/w an organization and its customers or clients
human resources manager manages an organization's human resources programs which hires, trains, and evaluates performance of employees
administrative manager provides overall administrative guidance and leadership
conceptual skills ability to think in abstract terms to see the 'bigger picture'
analytic skills identify problems correctly, generate alternatives, and select best option
interpersonal skills ability to deal effectively with other people inside and outside of organization
technical skills specific skills needed to accomplish specialized activity
communication skills oral and written ability to speak listen and write effectively
autocratic leadership EX: Hitler; task oriented, workers have limited control
participative leadership EX: MLK; members of a team are involved in identifying essential goals and developing strategies to reach those goals
entrepreneurial leadership EX: Steve Jobs; personality-based, manager seeks to inspire workers with a vision
benchmarking process of evaluating the products, processes, or management practices of another organization for the purpose of improving quality
total quality management (TQM) coordination of management to address customer satisfaction, employee participation, supplier partnership, and continuous quality improvement
Created by: nnaseem98
 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!

"Know" box contains:
Time elapsed:
Retries:
restart all cards