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Ch 2: Business
Being Ethically and Socially Responsible
| Term | Definition |
|---|---|
| ethics | the study of right vs. wrong and how to make moral decisions |
| business ethics | applying moral standards to business situations |
| conflict of interest | occurs when business person places personal interest above company's |
| _____ and _____ should stay out of business deals | payments and gifts |
| Federal Trade Commission | takes action on using words or terms that could lead to false advertising and deception |
| The three factors that affect ethical behavior include.. | individual, social, or 'opportunity' based |
| Sarbanes - Oxley Act of 2002 | protects those who report misconduct and prohibits corporate, accounting fraud, corruption |
| code of ethics | written set of rules to ensure ethical behavior within workplace |
| whistle blowing | informing press or gov't officials about unethical behavior in one's organization |
| social responsibility | recognizing that business decisions have an impact on society |
| caveat emptor | 'let the buyer beware' |
| economic model | the idea that society is better off when businesses are left alone to produce profitable products for consumers |
| socioeconomic model | businesses should account for profit as well as society |
| consumerism | all activities undertaken to protect rights of consumers |
| What basic rights do consumers have? | right to safety, right to be informed, right to choose, right to be heard, |
| affirmative action | designed to increase # of minorities in an organization |
| equal employment organization (EEOC) | gov't agency which investigates complaints of employee discrimination and can sue firm |
| hard core unemployed | workers with little education or vocational training |
| social audit | comprehensive report of what an organisation has done and what it is doing with societal issues as well |