Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
The Consumer
| Question | Answer |
|---|---|
| what is the difference between a consumer and a trader | a consumer purchases something for personal use. A trader purchases something with the intention of reselling |
| name four basic points a consumer should consider before purchasing a product | can I afford it; do I need it; is it found elsewhere, is it value for money |
| brand name | a unique name given to a product to distinguish it from other products |
| state the 3 essential elements for a valid contract | an offer is made by a consumer. The seller accepts it. It is then handed over |
| a consumer picks something up in a shop with a €20 price on it. The seller tells the person that it is the wrong price and that he will not sell it for that price. Who is right. | the seller because the consumer made there offer and the seller did not accept it |
| what are implied conditions | conditions that are not written into a contract but is legally part of the conract |
| what are the 3Rs of consumer rights | refund, repair, replace |
| what are that steps a customer should take when they have a complaint about a product | bring it back to the shop; write a letter to the shop owner; bring it to the National Consumer agency; bring it to the small claims court |
| what is misleading advertising | advertising that does not tell you everything about the product |
| who are the ITAA | The Irish Travel Agents Association |
| Who are the SIMI | the Society of Irish Motor Industry |
Created by:
mcraig2020
Popular Business sets