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CUT6 10.5
Computers: Understanding Tech 6e 10.5
Term | Definition |
---|---|
corrective maintenance | Maintenance to identify and fix errors in an information system or software. |
perfective maintenance | Maintenance to enhance the information system or software to meet new requirements. |
adaptive maintenance | Maintenance to address other environment changes in an information system, such as operating system upgrades. |
preventive maintenance | Maintenance to increase system reliability and ease of further maintenance. |
support contract | An agreement that normally enables users to contact the system vendor or integrator for technical support and training, and sometimes for on-site troubleshooting. |