Help
Options
Didn't know it?
click below
click below
Knew it?
click below
click below
Don't Know
Remaining cards (0)
Know
retry
shuffle
restart
0:00
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
business letter
| Term | Definition |
|---|---|
| Recipient | receiving or capable or receiving something |
| Business Letter | a letter from one company to another, or between such organizations and their customers, clients and other external parties. |
| Salutation | text is aligned along the left margin, and letter- and word-spacing is adjusted so that the text falls flush with both margins |
| Body | The text is left-justified and a blank line is put after each paragraph. |
| Closing | a valediction or a complimentary close |
| Justified | Paragraph or block of text in which all words in all lines are spaced-out such that the first word aligns with the left margin and last word with the right margin |
| AIDA (Acronym) | attention (awareness): attract the attention of the customer. Interest of the customer.desire: convince customers that they want and desire the product or service and that it will satisfy their needs.action: lead customers towards taking action and/or pu |
| sender | is anyone providing information about the change. |
| final draft | piece of writing that will be handed in as your best work. |
| Rough Draft | A rough draft is "a late stage in the writing process" |
Created by:
DAJ15106
Popular Business sets