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Communication Proces

Professional Communications - Communication Process

QuestionAnswer
process used to send and interpret messages communication
communication is _____ because it uses words and nonverbal behaviors symbolic
communication involves an exchange so it is transactional
since it is impossible not to communicate, communication is unavoidable
because of our differences in language, cultures and experiences, language is complex
an idea expressed by verbal symbols or non-verbal symbols message
person creating the message sender
person who hears, sees, or reads the message receiver
mode or form used to sent the message channel
the response from the receiver of a message feedback
the process of interpreting a message decoding
the process of selecting and organizing a message encoding
things or conditions that interfere with communication barriers
conditions outside the sender or receiver that hinders communication external barriers
conditions within the sender or receiver that hinders communication internal barriers
to ask means to inquire
example of extending goodwill congratulations
communication within oneself intrapersonal communication
communication between two people interpersonal communication
communication between speaker and audience one to a group communication
communication with people in your group small group communication
communication by newspaper, television, internet mass communication
an example of social media Facebook
when communication is understandable clear
to the point, not wordy communication concise
considerate, and polite communication courteous
avoiding negative terms and phrases positive
honest and truthful ethical
non-verbal symbols gestures
most important element of the communication process feedback
most common form of communication listening
Created by: DeborahCrenshaw
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