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Management Activity

chapter 8

TermDefinition
MANAGEMENT ACTIVITIES 1. Planning 2. Organising 3. Controlling
TYPES OF PLANS 1. Mission Statement 2. Strategic Plan 3. Tactical Plan 4. Operational Plan 5. Contingency Plan
PLANNING Identifying goals and setting out ways of achieving them
4 BENEFITS OF PLANNING 1. Identifies Strengths, Weakness' and Opportunities 2. Recognises Threats 3. Identifies Resources 4. Better prepared 5. Helps decision making
SWOT 1. Strengths 2. Weakness' 3. Opportunities 4. Threats
ORGANISING Putting the plan into action
ORGANISATIONAL STRUCTURES 1. Functional 2. Line and Staff 3. Matrix 4. Geographical
SMART 1. Specific 2. Measureable 3. Agreed 4. Realistic 5. Timely
SPAN OF CONTROL The number of people a manager gives instructions to
CHAIN OF COMMAND Follow of instructions from top to bottom of the company
DELAYERING When organisations remove some layers from its management
TYPES OF CONTROL 1. Financial 2. Credit 3. Quality 4. Stock
BAD DEBTS Money owed that will never be repaid
CONTROL Checking if goals followed the plan
ISO 9000 International Standards Organisation. Define, establish and maintain an effective quality assurance
Q MARK A symbol of high quality (Irish symbol)
STOCK CONTROL To manage stock efficiently
JIT Just In Time. Components and parts needed by ordering them just in time for assembly
MATRIX STRUCTURE Dividing employees into teams
Created by: EmmaD98
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