Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Management Skills

Chapters 6 and 7

TermDefinition
CHARISMA Indefinable quality which inspires others
DIRECTING Giving clear instruction
DELEGATING Manager passing on tasks and responsibilities to employees
AUTOCRATIC Style of leadership- bossy/know it all/controlling e.g Hitler
DEMOCRATIC Share decision making/talk to workers e.g Barack Obama
LAISSEZ-FAIRE Lazy style of leadership e.g Richard Branson
PHYSIOLOGICAL 1st stage of Maslow's Theory (food/clothes/shelter)
SELF-ACTUALISATION Top of Maslow's Theory (own achievements high) e.g Bono
LEADERSHIP Influencing people on a path to achieve goals
MOTIVATION Getting workers to do jobs willingly and well
LEADERSHIP STYLES 1. Autocratic 2. Democratic 3. Laissez-faire
MOTIVATION THEORIES 1. Maslow 2. McGregor
COMMUNICATIONS The exchange of facts, ideas, orders and opinions. The giving and receiving of information between employees, suppliers etc
5 ELEMENTS OF COMMUNICATION 1. Sender 2. Message 3. Medium 4. Receiver 5. Feedback.
4 BARRIERS TO COMMUNICATIONS 1. Jargon (language) 2. Clutter (notice board) 3. Noise (not listening) 4. Wrong medium used
QUORUM The minimum number of members of an organisation or company that must be present at any of its meetings
STANDING ORDERS Club Rules
EDI Electronic Data Interchange
VIDEO CONFERENCE Two way communications link up via satellite
DATA CONTROLLER The person who is responsible for the storage of data
DATA PROCESSOR A person who processes personal data on behalf of a data controller in another business
DATA SUBJECT An individual about whom the personal data is kept
Created by: EmmaD98
Popular Business sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards