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AOHT DGCS Lesson 11
Analyzing Customer Service
Term | Definition |
---|---|
biased | Having or showing prejudice; influenced by personal feelings or interpretations. |
CEO | Chief Executive Officer, the highest-ranking executive in a company or organization. |
consulting | Giving professional advice to the public or to those practicing a specific profession. |
franchise | A locally owned branch of a national or international company (McDonalds, Burger King, Taco Bell, Starbucks, etc.). |
intersperse | To scatter throughout or place at intervals. |
objective (adj) | Not influenced by feelings, interpretations, or prejudice; unbiased. |
speculate | To reason or think about the future, often based on inconclusive evidence. |