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AOHT DGCS Lesson 11

Analyzing Customer Service

TermDefinition
biased Having or showing prejudice; influenced by personal feelings or interpretations.
CEO Chief Executive Officer, the highest-ranking executive in a company or organization.
consulting Giving professional advice to the public or to those practicing a specific profession.
franchise A locally owned branch of a national or international company (McDonalds, Burger King, Taco Bell, Starbucks, etc.).
intersperse To scatter throughout or place at intervals.
objective (adj) Not influenced by feelings, interpretations, or prejudice; unbiased.
speculate To reason or think about the future, often based on inconclusive evidence.
Created by: jandrad123
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