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Value Chain
Value Chain of Corporation
| Question | Answer |
|---|---|
| Firm infrastructure | (general management, accounting, finance, strategic planning) |
| Human resource management | (recruiting, training, development) |
| Technology development | (R&D, product and process improvement) |
| Procurement | (purchasing of raw materials, machines, supplies) |
| Four support activities | firm infrastructure, human resource management, technology development, procurement |
| Five primary activities | Inbound logistics, operations, outbound logistics, marketing and sales, services |
| Inbound logistics | (raw materials handling and warehousing) |
| Operations | (machining, assembling, testing) |
| Outbound logistics | (warehousing and distribution of finished product) |
| Marketing and sales | (advertising, promotion, pricing, channel relations) |
| Services | (installation, repair, parts) |