Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

GMS401

Chapter 5: Work Design and Measurement

TermDefinition
Job Design Involves specifying the content and methods of a job
Job Design Objectives Productivity, Safety, Quality of work life
Efficiency School A refinement of Frederick Taylor's scientific management. It's a systematic, logical approach with an aim for labour cost reduction.
Behavioural School Emerged during the 1950s. Emphasis of wants and need. It reminded managers of the complexity of human beings.
Specialization Focusing the job to a narrow scope
Advantages of specialization Simplifies training, high productivity, low wage costs, low education requirements, minimum responsibility, little mental effort
Disadvantages of specialization Difficult to motivate quality, worker dissatisfaction, absenteeism, high turnover, disruptive tactics, monotonous work, limited opportunities for advancement, little control over work, little self-fulfillment
Behavioural Approach Awareness of motivational factors. May include: Job enlargement, job rotation, job enrichment
Job Enlargement Giving a worker a larger portion of the total activity by horizontal loading
Job Rotation Workers periodically exchange jobs
Job Enrichment Increasing employee responsibility for planning, execution and control of tasks, by vertical loading
Self-Directed Teams Groups who perform the same function and are empowered to make certain decisions and changes in their work
Methods Analysis Breaks down the job into sequence of tasks/elements/motions and improves it
Basic procedure of methods analysis 1. Identify the job to be studied and gather information. 2. Discuss the job with the worker and supervisor 2. Document and analyze the present method. 3. Question the present method and propose a new one
Process Charts Chart used to examine the sequence of tasks by focusing on movements of the worker or flow of materials
Worker-machine chart Helps to see portions of work cycle during which a worker and equipment are busy or idle. Can help to determine how many machines one operator can manage.
Motion Study The systematic study of the human motions used to perform an operation. This is used to eliminate unnecessary motions and to identify the best sequence of motions.
Motion economy principles Guidelines for designing motion - efficient work procedures
Analysis of elemental motions (therbligs) Basic elemental motions into which a job can be broken down
Micro motion study Use of motion pictures and slow motion to study motions that otherwise would be too rapid to analyze
Simo/two hand process chart A chart that shows the elements performed by each hand, side by side, over time
Canadian Labour Code Safety and other work standard. Workers have rights to refuse dangerous work, participate in improving health & safety, know about hazards in the workplace
Workplace Hazardous Materials Information System (WHMIS) mandates proper labeling of hazardous material. Making available material safety data sheets
Working Conditions Temperature&Humidity, Ventilation, Illumination, Ergonomics, Noise&Vibration, Work Breaks&Hours, Safety, Causes of Accidents
Ergonomics Involves fitting the job to the worker's capability and size
Standard Time The amount of time it should take a qualified worker to complete a specific task
Stopwatch Time Study Development of a time standard based on observations of one worker taken over a number of cycles
Basic steps in a time study 1. Define the task to be studied. 2. Determine the number of cycles to observe. 3. Time the job. 4. Compute the standard time
Work Sampling Technique for estimating the proportion of time that a worker or machine spends on each activity or is idle
Created by: 13rallie
Popular Business sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards