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buisness class
flashcards
Term | Definition |
---|---|
empathy | to understand and share your emotions with one another. |
written communication | this is most common form of business communication.usually with small businesses |
verbal communication | the use of sounds and words to express yourself. |
etiquette | polite behavior in society or among members of a particular profession or group. |
non-verbal communication | non verbal communication include gestures facial expressions this is called body language |
oral communication | Oral communication is the process of expressing information or ideas by word of mouth. |