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communication
Term | Definition |
---|---|
non-verbal communication | When we interact with others, we continuously give and receive wordless signals. |
empathy | the ability to understand and share the feelings of another. |
wriiten communication | In fact, written communication is the most common form of business communication |
body language | Body language is a kind of nonverbal communication, where thoughts, intentions, or feelings are expressed by physical behaviors, such as facial expressions, body posture, gestures, eye movement, touch and the use of space. |
oral communication | Oral communication is the process of expressing information or ideas by word of mouth. |
conflict | a serious disagreement or argument, typically a protracted one. |
etiquette | Etiquette refers to conventional forms and usages: the rules of etiquette |
compromise | an agreement or a settlement of a dispute that is reached by each side making concessions. |
active listening | Active listening is a communication technique . |