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C484 OB&L Comp 3

C484 or BCN1 Organizational Business and Leadership WGU Comp 3 2015

TermDefinition
work group a group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility
work team a group whose individual efforts result in performance that is greater than the sum of the individual inputs
problem-solving teams groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment
self-managed work teams groups of 10 to 15 people who take on responsibilities of their former supervisors
cross-functional teams employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task
virtual teams teams that use computer technology to tie together physically dispersed members in order to achieve a common goal
Type of Work Teams Problem-Solving, Self-managed, Cross-Functional, Virtual
Team Effectiveness key components Context, Composition, Processes
Contextual Factors in Team Performance Adequate Resources, Effective Leadership, Climate of Trust, Performance Evaluation
multiteam systems systems in which different teams need to coordinate their efforts to produce a desired outcome
organizational demography the degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover
Effect of Group Processes Potential Group Effectiveness + Process Gains - Process Losses = Actual Group Effectiveness
reflexivity a team characteristic of reflecting on and adjusting the master plan when necessary
mental models team members' knowledge and beliefs and about how the work gets done by the team
team efficacy a team having confidence that they will succeed
Created by: csmi384
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