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PMP Chapter 8

QuestionAnswer
(Blank) is a management process that defines the quality system that a project must adhere to. Quality Assuarance
Quality is (BLANK) into a project, not (BLANK) in. Planned, Inspected
The process for first determining which quality standards are relevant to your project and then finding out the best methods to adhere to them is known as (BLANK). Quality Planning
Cause and Effect diagrams are also known as (BLANK) or (BLANK). Fishbone, Ishikawa
These flowcharts have thick arrow down the center pointing to the effect or problem to be solved. The contributing causes are indicated by thin, diagonal arrows pointing to the center arrow. Cause and Effect, Fishbone or Ishikawa
Quality is the process of satisfying the contents that the (BLANK) requires. Project Scope Statement
True or False - Quality Control is prevention driven. False - Quality Assurance is prevention driven. Quality Control is inspection driven.
True or False - Quality Assurance is a management process. True - Quality Control is a project process.
The cost associated with not satisfying quality expectations is known as (BLANK) The Cost of Non-Conformance to Quality
Establishing a training for a team on a new type of material to be used on a project is an example of the (BLANK). Cost of Conformance to Quality
A project team creating a new bicycle, who experiments with the width of tires, weight of the frame and the position of the handlebars in relation to the seat to determine the most comfortable ride is an example of which Quality Planning Tool? "Design of Experiments"
This diagram illustrates problems by assigned cause from smallest to largest. Pareto Diagram - It is derived to Pareto's law which states that 80 percent of the problems come from 20 percent of the issues. It is also known as the 80/20 rule.
When consecutive results end up on one side of the mean in a control chart, this rule states that a cause is now assignable. Rule of Seven
Comparing two similar entities to measure performance is known as (BLANK) Benchmarking
When data on control chart is plotted beyond the upper or lower bounds of the control values the data is considered (BLANK) Out-of-Control
Created by: lapetti